FREQUENTLY ASKED QUESTIONS

 

Q. WHAT’S YOUR PRICING?

HGO’s DIY Virtual package starts at $80 per drawer, and Full Service Package starts at $205 per drawer.

Our organizers are priced based on each unique, custom design. We calculate the cost based on the dimensions and quantity of compartments in each design. A typical custom organizer costs between $80 - $120. Larger, more complicated organizers (i.e. 39" x 24" x 6") can cost $325+.

Please see more info for all HGO’s packages and add-ons here.

Q. WHAT IS EXPECTED DURING OUr measurement appointment for full service?

During our site visit, we walk through each space together, discussing your needs and routines and all of your organizational goals. HGO will then take photos and interior measurements of every drawer to prepare for the project.

Q. how do i measure my drawer for diy virtual?

Begin by measuring along the bottom floor of the drawer at the back edge, middle and front edge.

Repeat this step for the depth measurement on the left edge, middle and right edge across the floor and the height. If there are any obstructions such as screw heads, reduce the measurement by 1/4 inch (or more depending on the obstruction).

Measure the height of your drawer from the drawer floor to the upper edge.

 

Q. ARE THERE ANY OTHER FEES TO BE EXPECTED? 

We mainly service the Austin area, so anything outside this area will require a travel fee.

Q. when can i expect my drawer organizers to deliver?

For DIY Virtual Package, you can expect your organizers to deliver up to 8 business days from your payment date.

For Full Service Package, you can expect your professional install and organizing appointment to be scheduled up to 3 weeks after your in-person measurement appointment. This cannot be booked until this has been paid in full.

Q. WHAT TYPE OF PAYMENT DOES HGO ACCEPT? 

Zelle Pay, Venmo, credit card, cash or check.

Q. WHICH TYPES OF SPACES DOES HGO ORGANIZE? 

HGO organizes nearly ALL rooms in your home! No space is out of the question.

Have a commercial space or custom project? Let’s chat.

Q. WHY HGO?

With HGO, you not only receive a valued and trustworthy partnership but our relationship goes beyond the session. HGO checks in and offers customized tools to keep your space serene.

Throughout the process, HGO offers complete transparency, attention to detail and thorough space planning.

HGO will save you time, energy and stress!